Getting Started with WebRTC

Question: How do I get started with WebRTC? Answer: You should probably start with: https://download.voiceelements.com/WebRtcSampleV2.zip This has the basics and is easy to get started with for Web, but has no mobile. Then for mobile:...

How to Route an INVITE to an Alternate IP Address

Question: Is there a way I can place a call to a PBX that has a common IP address but also manages multiple domains? For example, our PBX is on 192.168.1.2 and within our PBX we host multiple tenancies. For Example: companyA.com and companyB.com. If I dial...

Call Recording Through Microsoft Teams

Question: Can you help us do call recording through Microsoft Teams for compliance? Answer: Yes indeed. Check out Voice Elements for Microsoft Teams: https://www.voiceelements.com/teams/ Our Voice Elements platform implements a Direct Routing connection to Microsoft...

Sending images through SMS

QUESTION: Do you have the capability to send and receive images over SMS? ANSWER: Yes, check out this link: https://download.voiceelements.com/SMS.REST.API.Reference.Documentation.pdf Look for GetMedia, UploadMedia and the sending command...

Customer Support Question

QUESTION: I just realized I forgot to ask you about your support! What type of support do you offer with your SIP trunk services? Do you have some sort of coverage 24/7? Do you enforce SLAs? Do you have some capture and analysis tools or maybe a voice eng team to help...