Video in an Audio Dominated World

Video in an Audio Dominated World

Years ago, I recall wondering when every home and business would toss out their telephones to make room for videophones. It seemed to me, a techie, that videophones would be the next logical step in day to day communications. Who wouldn’t want that? I didn’t realize...
Best Practices for Building a Dialer Solution

Best Practices for Building a Dialer Solution

Over the past couple of years, I have spent a good deal of time designing, developing and advising many people on dialers. Where some have been predictive dialers, others simple power dialers or voice broadcasting systems, I have several times discussed the options...