Premise vs. Cloud Voice Apps

Premise vs. Cloud Voice Apps

‘Centralization or Decentralization – What is the Best Business Structure? Business consultants make their living evaluating what is most efficient for a company. In computing, the pendulum has swung back and forth since the advent of the computer. Here is...
Why VoiceXML Sucks

Why VoiceXML Sucks

VoiceXML promised to create simple, open source voice applications that could run on any hardware platform and easily be moved from vendor to vendor or service to service. Instead we got a mix of additional standards such as CCXML, SSML, SISR, EcmaScript, SCXML, SRGS,...
Develop Voice Applications at Half the Cost

Develop Voice Applications at Half the Cost

From the Beginning at Inventive Labs I wrote my first IVR application in 1987 using a D/40 Dialogic board. I owned a paging company and we had transmitters on top of South Mountain and Shaw Butte in Phoenix, Arizona. Motorola had just come out with “whole message”...