Pricing Plans

Voice Elements offers a number of flexible cloud, premise and SMS pricing plans.

If you need further assistance, please contact us or read our FAQs.

Premise Pricing

Choose Either a One-Time or Monthly Option . You can not move between plans.
PortsOne Time Fee OptionPer Month Option (Includes Support)
400+$15/port above 400$0.88/port above 400

Contact sales for high volume rates

WebRTC (Browser Phone Client) Pricing

Choose Either a One-Time or Monthly Option . You can not move between plans.
PortsOne Time Fee OptionPer Month Option (Includes Support)
400+$30.00/port above 400$1.76/port above 400

Contact sales for high volume rates

Pricing for Special Features (per port)

Choose Either a One-Time or Monthly Option . You can not move between plans.
 One Time Fee OptionPer Month Option

Contact sales for high volume rates


Support for the one time fee option is an annual cost based on 20% of the list price, and is billed yearly.  Support is optional, but recommended. Support is included with the monthly option. For more information about Inventive Labs’ Support – please visit our support page.

Premise License

If you would like to move from our Cloud based service to your own hardware, you will need to purchase a Voice Elements premise license that corresponds to the number of ports that you need to deploy per server.

Cloud Pricing

SMS Pricing


What’s a Port?

A port is the ability to handle a single call leg at a time. For example, let’s say you have an IVR and want to be able to handle 4 concurrent calls. You would need to purchase a 4 port license. In this scenario, if you receive a 5th call then the caller would receive a busy signal.

If you needed to transfer one of those calls out to an agent and “hairpin” the incoming call to the outgoing call, that would require another port for that call leg. So a port is the same as one concurrent call leg.

How many ports of a certain feature do I need?

Conference ports, Speech Recognition, and Fax Ports can be purchased in quantities less than your total number of SIP ports. For example, let’s say you would like a 100 port system for a call center, and you want to add the ability for 20 people to enter a conference. You would need a 100 port license, and 20 additional conferencing ports. If you tried to add a 21st person to the conference, you would be unable to do so.

This concept works the same for Speech Recognition. You only need the number of Speech Ports that you may use at any given time. For example, in most cases a 50 port speech recognition license would cover a 200 port SIP license because the Speech Recognition port is only used for the brief time that it detects and processes the audio.

To add support for G729 and HD codecs requires that you purchase the same number of ports as you are licensed for. For example, if you have a 50 port license and need to support G729, you would need to buy 50 ports of G729.

Can you explain how much it would cost for X?

It can be helpful to run through a few different pricing scenarios to better understand our pricing model.

50 ports of HMP Elements and 50 Ports of WebRTC

WebRTC ports cost the same as HMP Elements ports. This means that you would need to pay for 100 ports. The listed price is $4995.

50 ports of HMP Elements and 20 Speech Recognition Ports

The price for 50 ports of HMP Elements is $3495. 20 Speech recognition ports would cost $200. The total would be $3695.

48 ports of Voice Elements on 2 servers

The prices listed above are per server. Each server would cost $2495, for a total of $4990.

500 ports of Voice Elements

500 ports costs $14095. The breakdown would be 400 ports for $12495 with and an additional 100 ports for $15 each.

Do you have any resellers or reseller programs?
No. However, if you need to integrate our software into a package that you sell, contact to discuss your situation.
I have a unique situation, that doesn’t fit your model. What can you do?
Please contact to discuss your situation.

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