Don’t Freak Out!
CTI32 has been replaced with the Voice Elements Platform: our Programmable Voice and SMS solution for Premise or Cloud.
CTI32 was a 32-bit Windows DLL for Computer Telephony development. This tool was specially designed to interface to Dialogic hardware and HMP. With this tool, programmers developed IVR (Interactive Voice Response) systems, call centers, dialers, or just about any automated telephone application.
CTI32 customers could interface at three levels – 1) the CTI32.DLL 2) The CTINETLIB for .NET programmers and 3) CTI32ENGINE which was whole environment that you could code under. If you programmed to level 2 or 3, then you can interface with Voice Element’s ‘HMP Elements SIP Stack’ for an all software solution without Dialogic hardware or software.
The primary disadvantage to CTI32 was that the application had to run on the same machine as the Dialogic hardware. The architecture also made debugging more difficult.
We also no longer recommend Dialogic. For more information about these legacy products and where we are today, read Ditch Dialogic & Convert to Voice Elements.
In August of 2008, the tried and true core technology of CTI32 that successfully ran voice applications for 9 years was updated and repackaged into the new Voice Elements.NET toolkit. Voice Elements Platform is a complete software tool enabling both cloud and server-based telephony via Microsoft .NET languages.
Voice Elements was designed from the ground up for .NET programmers. As such, it was impractical to provide a code path from CTI32 to Voice Elements.
CTI32 is no longer sold to new customers.
CTI32 customers who would like to purchase Voice Elements should contact firstname.lastname@example.org.
CTI32 Support Program
We continue to offer enrollment in our CTI32 Support Program. After two decades of providing telephony tools, we never stop supporting those who rely on our products to run their businesses.
CTI32 Support Docs
Our CTI32 Documentation is located in CTI32 Legacy Articles.